November 20, 2024
Rental Desk by Atlas Copco Specialty Rental: Delivering on the promise and commitment.
The last decade has shaken the idea of normalcy. From widespread shift in demand-supply chains to global pandemics across the world, everything has led to more uncertainty. But on the other hand, this has also helped in rapid adaptability of the rental model in businesses worldwide.
Company owners have realized they can benefit from the flexibility of rental equipment. This positive mindshift reflects in the fact that the North American construction equipment rental market size is projected to reach $58.49 billion by 2026, with tight supply of new construction equipment and high prices being the primary drivers of demand.
But what drives the rental market? Is it just flexibility? Wide number of options available?
The answer lies in commitment and customer satisfaction.
Atlas Copco Speciality Rental delivers on the promise with Rental Desk – a team of dedicated professionals behind our operations, orchestrating a symphony of tasks that often go unnoticed but are absolutely essential for successful project execution. From compliance and permissions to budgeting and financials, from dispatch to delivery, it is our commitment to our customers that helps us stay ahead.
Rental Desk: A jewel in the crown of Atlas Copco Specialty Rental
Let's hear from our expert, Rishiram Sharma, how Rental Desk makes a difference in helping Atlas Copco Rental change the industry landscape.
How does Rental Desk make it easy?
We value time of our customers. That’s why the moment they share their requirements, our sales and service teams swing into action. But it’s Rental Desk that bridges the gap between customer requirements and operational execution. They meticulously analyze the project scope, ensuring that every piece of equipment required for the rental project is accounted for.
How does Rental Desk make it precise?
In any business, precision is key as a small mistake could turn into a major mishap. That’s why Rental Desk ensures that customers receive the correct equipment and bill of materials precisely when needed. This is made possible with their clockwork precision that ensures no project faces delays due to missing or incorrect equipment.
How does Rental Desk make it seamless?
Rental Desk generates accurate invoices, ensuring transparency and clarity. From compliance with local regulations, to smooth handover of equipment everything happens seamlessly. This is the outcome of their attention to detail, ensuring all our customers can focus on their core tasks without logistical hiccups. We also personally escort the equipment from the depot to the client’s doorstep.
How does Rental Desk make it happen?
Our depots serve as the nerve center for logistics operations, anchored by the Rental Desk. From mobilization- getting equipment to the site, to demobilization - returning equipment after use, Rental Desk is always hands-on and available to handle it. Their expertise ensures world-class backend support for our customers.
Rental Desk is shaped from the same values as Atlas Copco. We strongly believe that culture and commitment can never be copied by anyone. We also understand how crucial time is for all our customers, and that’s why we all work as a seamless symphony, coordinating and connecting from the moment the first phone call comes in. It is a legacy we represent and a promise we deliver.